Moxo

Build, automate, and track B2B onboarding and service workflows in one portal
4.6 
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Start faster by turning your onboarding checklist into a living workflow. In Moxo, you open a new workspace, choose a starter blueprint, and tailor the steps to match your process. Add an intake form, document requests, tasks with owners, due dates, and conditional rules that branch based on answers. Drop in approval gates and acknowledgments where sign-off is required, and connect e-signature through your preferred provider. Set reminders and SLA timers so nothing stalls. When ready, publish and share a secure link with your customer, vendor, or partner; they see only what’s relevant to them, complete forms, upload files, and track status without chasing emails. Every action is captured on a single timeline, so your team can review progress at a glance and step in when exceptions occur.

Run day-to-day collaboration from one place instead of juggling inbox threads and scattered folders. Create task queues for your implementation team, auto-assign items by role, and use quick comments or secure messages to clarify requirements. Request or push files directly, with version history kept in the record. Route approvals to the right people—legal, finance, or compliance—using rules that check amount thresholds or region. If a step depends on third-party data, wire it up via integrations to update fields automatically. Mobile participants get notified to take action, snap a photo of a document, or confirm receipt in seconds. With persona-based views, clients see a clean checklist, while internal staff access full context, private notes, and escalations. more

Review summary

Features

  • Visual template builder with conditional logic
  • Role-based, persona-specific views
  • Form creation, file requests, and version control
  • Approval routing, acknowledgments, and read receipts
  • SLA timers, reminders, and escalations
  • Integrations with CRM, storage, chat, and e-signature providers
  • Dashboards, analytics, and exportable audit trails
  • Branded portals, custom domains, and access controls
  • Mobile apps and real-time notifications
  • APIs and webhooks for automation

How It’s Used

  • Client onboarding for agencies, SaaS, and professional services
  • Vendor onboarding and due diligence with document collection
  • Partner enablement and certification programs
  • Lending intake, KYC/AML checks, and compliance attestations
  • Implementation project kickoffs with phased approvals
  • Contract renewals with data refresh and policy acknowledgments
  • RFP intake and structured response management
  • Customer success playbooks for expansions and upsells
  • Support escalations requiring cross-team approvals
  • Training delivery and resource handoffs for new stakeholders

Plans & Pricing

Business

Custom

Workflow builder & templates
Complete collaboration suite (messaging, video meetings, file sharing with annotations)
Approvals
Acknowledgements
eSignatures
File requests
Meeting scheduler
Tasks
Basic automations
Basic integrations
Content library
Personal productivity dashboard
Unlimited workspace history

Business Pro

Custom

Advanced automations
Advanced integrations
Forms
Management reporting dashboard
Branching
Audit (7 years)
SAML SSO
Custom onboarding
Dedicated Customer Success Manager
Portal add-on (Additional fees apply)
Client dashboard
Portal branding & configuration
Live chat
Service requests
Branding kit add-on (Additional fees apply)
Private labeled app (iOS, Android)
Custom URL
Custom email domain

Enterprise

Custom

Enterprise REST API
SDKs (iOS, Android, JavaScript, React Native, Cordova)
Incoming and Outgoing Webhooks
Custom Business Actions
Dedicated Technical Account Manager
Enterprise Support
Enterprise deployment options

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4.6
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